STANDARD TERMS AND CONDITIONS OF SALE



Terms and Conditions of Sale
  1. Terms and Conditions
  2. The client expressly waives the application of its own standard terms and conditions, even if those terms were established after these Terms and Conditions of Sale. Any exceptions or modifications must be agreed upon in writing by both parties in advance to be considered valid.
  3. Payment Terms
  4. Unless otherwise specified on the invoice or purchase order, all invoices issued by Core92 Inc are payable within twenty-one (21) working days. In the event of late payment, Core92 Inc reserves the right to charge a fixed interest fee of 10% on the outstanding balance. Additionally, Core92 Inc may suspend the provision of services without prior notice until payment is received.
  5. If payment remains overdue for more than sixty (60) days beyond the due date, Core92 Inc reserves the right to engage a debt recovery agency. All associated legal and collection costs will be the responsibility of the client.
  6. Restocking Fee for Cancellations and Returns
  7. For any order cancellation or return initiated by the client, Core92 Inc reserves the right to apply a restocking fee equal to fifteen percent (15%) of the total invoiced amount for the affected goods or services. This fee covers administrative, handling, and inventory-related costs incurred as a result of the cancellation or return. Core92 also reserves the right to deny returns and is not obligated to accept returns. 
  8. The restocking fee will either be deducted from any applicable refund or added to the client’s outstanding balance. This policy applies regardless of whether the goods have been shipped or the services have commenced, unless otherwise agreed to in writing by Core92 Inc.
  9. Non-Returnable Items
  10. All license purchases and support services related to equipment are strictly non-returnable and non-refundable. This includes, but is not limited to, software licenses, firmware keys, extended warranties, and technical support packages. Once delivered or activated, these items are considered final and are not eligible for cancellation, return, or credit under any circumstances. Core92 also reserves the right to deny returns and is not obligated to accept returns. 
  11. Withholding Tax
  12. In jurisdictions where withholding tax is applicable under local legislation, the client shall be solely responsible for remitting such taxes to the appropriate tax authorities. Core92 Inc shall not be held liable for any costs or obligations arising from the client’s local tax laws. The full invoiced amount remains payable to Core92 Inc, exclusive of any such deductions.
  13. Service Commitment and Liability
  14. Core92 Inc commits to delivering high-quality services within the agreed timelines. However, these commitments do not constitute a guarantee of specific outcomes. Under no circumstances shall Core92 Inc be obligated to act as a third party in any legal claims brought against the client by an end consumer.
  15. Claims and Disputes
  16. To be considered valid, any claims must be submitted in writing via recorded delivery to Core92 Inc’s registered office within eight (8) days of the delivery of goods or completion of services.
  17. Governing Law
  18. All contractual relationships shall be governed exclusively by the laws of the United States.